It’s so much going on in the world - and the most important and SIMPLE thing we can all do during this time, is SMILE - be the energy we want to attract to our business and our environment!
The science behind smiling shows that it is so important to happiness, even if you flash a fake smile, you’ll reduce your stress levels.
Also during this time , let’s make sure we focus in on Leveraging emotional intelligence.
Emotional intelligence is an important skill that customer support, sales or owners must develop in their careers. It refers to one's ability to interpret and decipher other people's emotions and respond to them in a constructive manner. Perfecting this skill will help you quell frustrated or impatient customers and prevent escalations to possible refunds or even bad word of mouth.
As always, make the most of those encounters.
Let’s enhance our service to elevate our sales & such.
Chat Soon !